What happens when you contact safe2choose?

When you reach out, you enter a secure, judgment-free space. Depending on the time of day, you will be connected with a medically-trained counselor for a personal conversation or Ally, the AI chatbot, for immediate assistance.

What is Ally and how can it help me?

Ally is an AI chatbot that offers personalized, evidence-based support for medication abortion anytime. It provides step-by-step guidance, safety information, dosage reminders, and local resources. Available 24/7 in 6 languages on WhatsApp (+18332212559), Facebook Messenger, Instagram, and the safe2choose website.

How can I contact a safe2choose counselor?

You can connect via live chat on the safe2choose website or WhatsApp (+1 833 221 2559), or by emailing info@safe2choose.org. Human counselors are available Monday to Saturday.

Is abortion counseling free?

Yes. Both human-led counseling and AI-powered support are completely free of charge to ensure everyone has access to safe, evidence-based guidance.

Is my conversation with safe2choose confidential?

Yes. All conversations are private and never shared outside safe2choose platforms. Conversation data is deleted after 3 months in accordance with the Privacy Policy.

How long does it take to receive a response?

Ally responds instantly 24/7. Live chat with a human counselor typically connects within about 2 minutes when available. Email responses are sent within 24 hours.

Can I talk to a counselor before making a decision?

Absolutely. Counselors are available to help you explore all safe abortion options before you decide, without judgment, in a culturally sensitive way.

Is it safe to use live chat or Ally for abortion support?

Yes. The safe2choose website is a secure environment. WhatsApp uses end-to-end encryption. Using the website chat widget is most recommended for users in countries where abortion is restricted. All data is deleted after 3 months.

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Get counseling support throughout your abortion

Illustration of two women with speech bubbles, one in a peach blouse gesturing while the other in blue holds a phone, showing abortion counseling support.

Stigma and inaccurate information around abortion care can make it difficult to get the information you need.

At safe2choose, you can reach out anytime and receive the support you need.

Our 24/7 AI chatbot, Ally, provides instant answers and can connect you with a counselor through chat.

Our medically trained abortion counselors are available Monday to Saturday, offering compassionate support to people around the world.

You can also contact our team by email at any time. Response times may vary by location, but we're committed to ensuring you receive timely, caring assistance.

Wherever you are, and whenever you need support, we're here for you.

GET PERSONALIZED SUPPORT

How Can I Access Abortion Counseling?

Live Chat counseling

Live chat is available in 7 languages (English, Spanish, Portuguese, French, Hindi, Swahili, Luganda), with hours varying by language and time zone- check real-time availability below.

To speak with a counselor, choose "Chat with a counselor" from Ally's main menu. You'll be connected to a real person ready to help.

If no counselor is online, you can chat with Ally, try again later, or send us an email. Keep your ticket number to reconnect easily.

"Ally" 24/7 AI Support

Ally, our abortion AI chatbot, gives personalized abortion guidance in 6 languages so you get accurate support when you need it most. You can chat with Ally on our website, WhatsApp (+18332212559), Instagram, or Facebook. If you're in a country where abortion is restricted, we strongly recommend using the chatbot directly on our website.

Email counseling

Email us anytime at info@safe2choose.org, a counselor will get back to you within 24 hours.

WHAT TO DO NEXT?

Get abortion support and counseling

Our counselors are here to listen without judgment and help you navigate your options. Available Mon–Sat. For immediate guidance right now, try Ally.

ABORTION COUNSELING

What is Abortion Counseling?

What happens during an abortion is rarely discussed because even though about 25% of pregnancies are terminated globally, abortion is still very stigmatized.

Abortion counseling gives you the space to explore all the safe options available to you. Through a personalized conversation, we can answer your questions, address your concerns, or simply listen. We provide information tailored to your unique situation, so you can make the decision that feels right for you.

Ally, our 24/7 chatbot, offers instant answers to common questions about abortion with pills and provides evidence-based guidance. If you need more personalized support, our trained and compassionate abortion counselors are here to guide you, discuss your specific situation, validate your feelings, help ensure your safety, and support you throughout the process.

WE ARE HERE TO SUPPORT YOU

Who Provides Human Counseling at safe2choose?

safe2choose's team of medically-trained female counselors is here to support you throughout your abortion process.

safe2choose works with local abortion counselors from all over the world to ensure that our counseling is culturally relevant and appropriate for your situation. We have taken careful steps to ensure that counselors can offer sessions in your language. Our team speaks 7 languages: English, French, Spanish, Portuguese, Hindi, Kiswahili and Luganda.

Our team uses the latest available, peer-reviewed evidence on abortion care to guide you and also does frequent training to continuously improve skills, stay up-to-date on global safe abortion practices and research, and handle complex cases.

YOUR PRIVACY MATTERS

Is Abortion Counseling Confidential?

Our counseling approach is rooted in empathy, medical expertise, and a total absence of judgment. At safe2choose, you can trust our counselors to provide accurate, evidence-based guidance tailored to your specific needs. We pride ourselves on offering culturally sensitive support that respects your background and choices.

Whether you are speaking with our human team or using Ally, our secure abortion chatbot, your privacy is our priority. Everything you share remains completely confidential, and all data is deleted once you no longer require our support.

Please take a moment to read our Privacy Policy before using our services.

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REFERRALS TO LOCAL ALLIES

Need Local Abortion Support?

In some cases, you can have a self-managed abortion at home with little difficulty. In other cases, you may need support finding the abortion pills or a nearby clinic.

In these scenarios, our partnership team works tirelessly to enroll trusted and trained providers, all over the world, in our global referral network. We maintain high standards before accepting new providers into our program so we can ensure that everyone we refer receive the quality of care every person deserves and are in good hands with an abortion professional who shares our values of respect and empathy.

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Frequently Asked Questions About Abortion Counseling

When you reach out, you enter a secure, judgment-free space designed to support your reproductive health journey. Depending on the time of day, you will either be connected with a medically-trained counselor for a personal conversation or Ally, our abortion chatbot, for immediate assistance. We prioritize your autonomy, providing evidence-based information to help you make the best decision for your situation.

CONFIDENTIAL ABORTION COUNSELING

Ready to talk safely?

Our free counseling service is safe, confidential, convenient, and free of judgement. We are waiting for your message!

TESTIMONIALS

Real Stories from Our Community

Discover the heartfelt stories and experiences of individuals who have trusted safe2choose. These testimonials reflect the support and guidance we provide, showcasing the impact of our services.

Illustration of two women talking: one, a safe2choose counselor, with curly hair in teal floral dress, the other with long black hair in yellow floral dress sharing real stories from the community

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Even though I was still very apprehensive, I decided to trust them and share my despair. To my surprise, I was warmly welcomed by the counselors and received all the guidance I needed.

I reached out here because I was desperate and didn’t know who to turn to. I had been searching on Google and found this wonderful team. Even though I was still very apprehensive, I decided to trust them and share my despair. To my surprise, I was warmly welcomed by the counselors and received all the guidance I needed. I was quickly referred to the appropriate place, where I was also treated with great care, and I was able to have my abortion in about a week. It was a very positive experience, with kind support and without judgment.

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I don’t feel ready to have another baby. They inserted a copper IUD incorrectly, and I got pregnant.

I decided to have an abortion because I don’t feel ready to have another baby. They inserted a copper IUD incorrectly, and I got pregnant. My baby was born six months ago, I had postpartum depression, and it’s still hard to feel like I’m doing things right. I don’t think a new baby deserves all the stress from work, a small child, and a complicated relationship. The baby’s father didn’t want the pregnancy either.
After the abortion, I felt very guilty. I’m still sad about what happened because I tried to take care of myself and this still happened. I didn’t know what to do or where to go because abortion is illegal in my country. I found this page, and they helped me a lot and gave me contacts to make this a safe process, especially because I had the IUD and that complicated things.
If you’re in a similar situation, the best thing is to talk about it and cry as much as you need to let the grief out. I don’t think this is easy for anyone, especially if you’re a first-time mom.
Also, it’s better to be well informed about contraceptive methods and their side effects... I learned that you have to visit several doctors to get different opinions and inform yourself better. The copper IUD was inserted at my public health provider very soon after my C-section and didn’t protect me for even six months, and it caused this situation that I will never forget.

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In a country where choice is denied, discovering support reaffirmed the belief in personal freedom.

It was amazing to know that even in a country where we are told we have no choice, there are people out there that still believe in a persons right to choose what to do with their life. Keep up the great work!

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I am very grateful to them. Be sure that they will take good care of you, no matter where you are. You are the one to decide, but you will never be alone.

Fear was the first feeling I had when I found out I was pregnant. But after I contacted safe2choose, they made me feel safe and confident that they would guide me through the process. The process was very private and easy, and the counselors truly gave me the attention I needed. I am very grateful to them. Be sure that they will take good care of you, no matter where you are. You are the one to decide, but you will never be alone.

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Don't Hesitate to Contact Us.

If you need more information or didn't find what you were looking for, don't hesitate to contact us through our counseling page and communication channels.

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